# Welcome to the Ninja Academy

> Help center for Studio Ninja

## New to Studio Ninja? Start here!

- [Getting Started Videos](https://help.studioninja.co/en/articles/1616075-getting-started-videos.md): Watch these short videos to learn how to use Studio Ninja and get up and running as quickly as possible
- [Finished your settings? Create your first test job!](https://help.studioninja.co/en/articles/425869-finished-your-settings-create-your-first-test-job.md): Learn how to get up and running quickly by completing your settings, creating your first test job and sending your first invoice
- [Getting Started Checklist](https://help.studioninja.co/en/articles/1616102-getting-started-checklist.md): Here is a simple checklist of tasks you need to complete to get setup
- [Account & Subscription](https://help.studioninja.co/en/articles/425878-account-subscription.md): Learn how to change your account details as well as update your subscription, change your credit card details and unsubscribe
- [Online Booking](https://help.studioninja.co/en/articles/7174184-online-booking.md): Learn how to create an online booking form and have clients automatically book you based on your calendar availability.
- [Companies](https://help.studioninja.co/en/articles/426029-companies.md): Learn how to add all your business information into Studio Ninja and upload your logo.
- [Users](https://help.studioninja.co/en/articles/426041-users.md): Learn how to add additional company users to your Studio Ninja account.
- [Currency & Taxes](https://help.studioninja.co/en/articles/426059-currency-taxes.md): Learn how to choose a currency and add a tax details to your products / packages and invoices
- [Date, Time & Calendar](https://help.studioninja.co/en/articles/431093-date-time-calendar.md): Learn how to integrate your Studio Ninja calendar with Google Calendar.
- [Email Settings](https://help.studioninja.co/en/articles/431144-email-settings.md): Learn how to setup your email server, write an email signature and receive email notifications.
- [Invoice & Payment Settings](https://help.studioninja.co/en/articles/429286-invoice-payment-settings.md): Learn how to divide your invoices into several payments that are due at different times and set up your payment reminders.
- [Payment Methods](https://help.studioninja.co/en/articles/429212-payment-methods.md): Learn how to set up different payment methods including credit card \(Stripe & PayPal\), bank transfer and others.
- [Contact Form](https://help.studioninja.co/en/articles/431246-contact-form.md): Learn how to create a contact form, embed it on your website and start receiving inquiries.
- [Job Types](https://help.studioninja.co/en/articles/431106-job-types.md): Learn how to create different job types and assign these job types to your jobs.
- [Products & Packages](https://help.studioninja.co/en/articles/431113-products-packages.md): Learn how to create products and packages that can be quickly added to your invoices and quotes.
- [Email Templates](https://help.studioninja.co/en/articles/2340953-email-templates.md): Learn how to add an email template and set up appointment reminders.
- [Contract Templates](https://help.studioninja.co/en/articles/431165-contract-templates.md): Learn how to create, edit and remove contract templates.
- [Quote & Invoice Templates](https://help.studioninja.co/en/articles/5434481-quote-invoice-templates.md): Learn how to create, apply, edit, and delete quote and invoice templates
- [Questionnaire Templates](https://help.studioninja.co/en/articles/431188-questionnaire-templates.md): Learn how to create, edit and delete questionnaire templates.
- [Workflows](https://help.studioninja.co/en/articles/427145-workflows.md): Learn everything there is to know about workflows
- [Labels](https://help.studioninja.co/en/articles/4457824-labels.md): How to rename Main Shoot, Extra Shoot and Business Number throughout your account.
- [Refer a Friend](https://help.studioninja.co/en/articles/431249-refer-a-friend.md): Do you love using Studio Ninja? If so, learn how to refer a friend to get a FREE subscription.
- [Client Portal](https://help.studioninja.co/en/articles/9963072-client-portal.md): Learn how to set up your client portal, share notes and files, and enable access restrictions.
- [Contact Form Redirect URL \(after form submission\)](https://help.studioninja.co/en/articles/9076716-contact-form-redirect-url-after-form-submission.md)

## Clients

- [Getting started with the client portal](https://help.studioninja.co/en/articles/4106342-getting-started-with-the-client-portal.md): Learn everything you need to know about the client portal including quotes, invoices, contracts and questionnaires.
- [Client Profile](https://help.studioninja.co/en/articles/1915990-client-profile.md): The client profile page has been redesigned! Here's what you can now do on this page.
- [Getting started with Clients](https://help.studioninja.co/en/articles/425492-getting-started-with-clients.md): Learn the basics about working with clients in Studio Ninja.
- [Sending and tracking emails to clients](https://help.studioninja.co/en/articles/425352-sending-and-tracking-emails-to-clients.md): Learn how to manually and automatically send emails to Clients and track what emails have been sent.
- [How to add a new Client](https://help.studioninja.co/en/articles/424984-how-to-add-a-new-client.md): Learn what clients are and how to add your first client to Studio Ninja.
- [How to delete a Client](https://help.studioninja.co/en/articles/425417-how-to-delete-a-client.md): Learn how to delete a client as well as reasons why they cannot be deleted
- [How to batch import all your existing client](https://help.studioninja.co/en/articles/425347-how-to-batch-import-all-your-existing-client.md): Learn how to quickly and easily import all your clients at once using our Studio Ninja CSV file.

## Jobs

- [Getting started with jobs](https://help.studioninja.co/en/articles/431425-getting-started-with-jobs.md): Learn the basics about jobs, the jobs overview page and the job profile page.
- [Learn how to add a new job](https://help.studioninja.co/en/articles/431450-learn-how-to-add-a-new-job.md): Everything you need to know about adding a new job, including how to add a job, the new job lightbox and the job profile page.
- [Add a job without a date](https://help.studioninja.co/en/articles/776580-add-a-job-without-a-date.md): Learn how to add jobs when you don't have a confirmed main shoot date.
- [Learn how to add a new lead](https://help.studioninja.co/en/articles/431443-learn-how-to-add-a-new-lead.md): Learn the basics about leads, the leads overview page, the lead profile page and how to create one.
- [Learn how to delete a Job](https://help.studioninja.co/en/articles/431455-learn-how-to-delete-a-job.md): The in's and out's of deleting a job including all quotes, invoices, contracts and questionnaires attached to a job.

## Calendar

- [Getting started with the Calendar](https://help.studioninja.co/en/articles/425838-getting-started-with-the-calendar.md): Learn the basics about the Studio Ninja calendar, including how to change views, add new jobs, sync to Google and more...
- [How to sync with Google Calendar](https://help.studioninja.co/en/articles/423206-how-to-sync-with-google-calendar.md): Learn how to integrate your Studio Ninja account with Google Calendar.
- [How to sync with iCal](https://help.studioninja.co/en/articles/424976-how-to-sync-with-ical.md): Learn how to sync your Studio Ninja calendar to iCal using Google Calendar.
- [Link Studio Ninja to a different Google Calendar](https://help.studioninja.co/en/articles/424970-link-studio-ninja-to-a-different-google-calendar.md): Learn how to disconnect and change the Google Calendar that Studio Ninja is linked to.
- [Share my Studio Ninja calendar with other people](https://help.studioninja.co/en/articles/424971-share-my-studio-ninja-calendar-with-other-people.md): Learn how to share your Studio Ninja calendar with other people using Google Calendar.

## Payments & Invoicing

- [Revenue Comparison explained](https://help.studioninja.co/en/articles/4666521-revenue-comparison-explained.md): Learn how the Revenue Comparison chart on your Dashboard works.
- [Payments page explained](https://help.studioninja.co/en/articles/3412997-payments-page-explained.md): Learn everything you need to know about the Payments page
- [How to edit a partially paid invoice](https://help.studioninja.co/en/articles/3986342-how-to-edit-a-partially-paid-invoice.md): Edit a partially paid invoice which may be connected to Xero or QuickBooks
- [How to create and send your first quote \(Pick & Choose and Fixed Quote\)](https://help.studioninja.co/en/articles/707361-how-to-create-and-send-your-first-quote-pick-choose-and-fixed-quote.md): Learn how to complete the relevant settings, create your first quote and send it to a client.
- [How to create and send your first invoice](https://help.studioninja.co/en/articles/431135-how-to-create-and-send-your-first-invoice.md): Learn how to complete the relevant settings, create your first invoice and send it to a client from the job profile page.
- [Connect to Stripe via Restricted API Keys \(Legacy\)](https://help.studioninja.co/en/articles/423128-connect-to-stripe-via-restricted-api-keys-legacy.md): Learn how to connect to Stripe using Restricted API Keys \(legacy integration\) so you can accept card payments.
- [How to integrate with PayPal](https://help.studioninja.co/en/articles/423055-how-to-integrate-with-paypal.md): Learn how to integrate Studio Ninja to PayPal so clients can pay your invoices online using credit card.
- [Automatically send receipts \(with PDF attached\) to your clients](https://help.studioninja.co/en/articles/442719-automatically-send-receipts-with-pdf-attached-to-your-clients.md): Learn how to automatically send a receipt to your client after they pay or partially pay your invoice by credit card.
- [How do I record a payment that I have manually received?](https://help.studioninja.co/en/articles/697099-how-do-i-record-a-payment-that-i-have-manually-received.md)
- [Turning a quote into an invoice, automatically](https://help.studioninja.co/en/articles/431400-turning-a-quote-into-an-invoice-automatically.md): Learn how quotes automatically become invoices when accepted.
- [The different tax options explained](https://help.studioninja.co/en/articles/431139-the-different-tax-options-explained.md): Learn the difference between includes tax, excludes tax and no tax.
- [How to automatically pass on surcharge to clients](https://help.studioninja.co/en/articles/11730208-how-to-automatically-pass-on-surcharge-to-clients.md): Learn how to automatically pass on card surcharges \(Stripe fees\) to your clients.
- [Connect to Peppol for e-invoicing compliance](https://help.studioninja.co/en/articles/13212343-connect-to-peppol-for-e-invoicing-compliance.md): For customers in the EU, learn how to ensure e-invoicing compliance by connecting to the Peppol Network.
- [Migrating from PayPal to Stripe](https://help.studioninja.co/en/articles/13840022-migrating-from-paypal-to-stripe.md): We’ve been improving how payments and invoicing work inside Studio Ninja, and we’re now recommending customers move from PayPal to our Stripe integration.
- [How Buy Now Pay Later \(BNPL\) Works](https://help.studioninja.co/en/articles/13765910-how-buy-now-pay-later-bnpl-works.md): Learn how Buy Now, Pay Later \(BNPL\) works in Studio Ninja, including available providers, fees, and how clients can pay over time while you get paid in full upfront.
- [How to connect Stripe to Studio Ninja](https://help.studioninja.co/en/articles/10276076-how-to-connect-stripe-to-studio-ninja.md): Connect Stripe and get paid online through credit cards, Google Pay and Apple Pay.

## Workflows

- [Migrating from Fixed to Dynamic Workflows](https://help.studioninja.co/en/articles/12249243-migrating-from-fixed-to-dynamic-workflows.md): Migrate your leads and jobs from fixed to dynamic workflows.
- [Using Workflow Templates](https://help.studioninja.co/en/articles/12249146-using-workflow-templates.md): Learn how to use workflow templates to update your leads and jobs.

## Contracts

- [Signing Contracts](https://help.studioninja.co/en/articles/776461-signing-contracts.md): Everything you need to know about signing contracts in Studio Ninja.
- [How to send your first Contract](https://help.studioninja.co/en/articles/441213-how-to-send-your-first-contract.md): Learn everything there is to know about sending a Contract to your client.

## Integrations

- [Pic-Time Integration](https://help.studioninja.co/en/articles/5054623-pic-time-integration.md): Everything you need to know about our integration with Pic-Time
- [Import ProSelect orders into Studio Ninja](https://help.studioninja.co/en/articles/4145628-import-proselect-orders-into-studio-ninja.md): Learn everything there is to know about enabling this ProSelect feature and importing orders into Studio Ninja jobs.
- [Fundy Designer Integration](https://help.studioninja.co/en/articles/2661571-fundy-designer-integration.md): Learn everything there is to know about integrating with Fundy.
- [QuickBooks Integration \(Small business packages only\)](https://help.studioninja.co/en/articles/1420885-quickbooks-integration-small-business-packages-only.md): Learn everything there is to know about integrating to QuickBooks
- [Xero Integration](https://help.studioninja.co/en/articles/752327-xero-integration.md): Learn everything there is to know about integrating with Xero
- [ShootProof Integration](https://help.studioninja.co/en/articles/1634945-shootproof-integration.md): Everything you need to know about our integration with ShootProof

## Frequently Asked Questions

- [How do I enable JavaScript in my browser?](https://help.studioninja.co/en/articles/6577979-how-do-i-enable-javascript-in-my-browser.md): You must have JavaScript enabled in order to start using Studio Ninja.
- [How do I create a quote without a payment schedule?](https://help.studioninja.co/en/articles/5641361-how-do-i-create-a-quote-without-a-payment-schedule.md)
- [Are electronic contracts and signatures legally binding?](https://help.studioninja.co/en/articles/6239919-are-electronic-contracts-and-signatures-legally-binding.md): How Studio Ninja's contracts meet common requirements for legality.
- [How do I add an SPF record?](https://help.studioninja.co/en/articles/6219915-how-do-i-add-an-spf-record.md): Avoid having your emails going to spam by adding an SPF record to your domain’s DNS settings.
- [How do I turn off the payment reminders?](https://help.studioninja.co/en/articles/5506371-how-do-i-turn-off-the-payment-reminders.md): Learn how to turn off the payment reminders in Settings.
- [Why doesn't my password work for connecting email via SMTP server?](https://help.studioninja.co/en/articles/6135076-why-doesn-t-my-password-work-for-connecting-email-via-smtp-server.md): Learn how to generate an app password if your email host is Microsoft \(Office365, Outlook, Hotmail, Live\), Yahoo, Zoho, AOL or Apple Mail.
- [Can I sync my Xero Integration with more than one Revenue Account?](https://help.studioninja.co/en/articles/5241367-can-i-sync-my-xero-integration-with-more-than-one-revenue-account.md)
- [What are Lead Sources and how do they work?](https://help.studioninja.co/en/articles/4703552-what-are-lead-sources-and-how-do-they-work.md): Everything you need to know about Lead Sources.
- [How to set up two factor authentication \(2FA\) via an authenticator app](https://help.studioninja.co/en/articles/4481947-how-to-set-up-two-factor-authentication-2fa-via-an-authenticator-app.md): How to set up an authenticator app and enable two-factor authentication.
- [How do I track email replies in Studio Ninja? \(SMTP-connected users\)](https://help.studioninja.co/en/articles/4163301-how-do-i-track-email-replies-in-studio-ninja-smtp-connected-users.md): Set up email forwarding and see your client replies inside your Studio Ninja client profiles, leads and jobs.
- [How to export Leads and Jobs](https://help.studioninja.co/en/articles/4148760-how-to-export-leads-and-jobs.md): Learn how to export your Leads and Jobs from Studio Ninja
- [How do I track email replies in Studio Ninja? \(Gmail-integrated users only\)](https://help.studioninja.co/en/articles/3596643-how-do-i-track-email-replies-in-studio-ninja-gmail-integrated-users-only.md): Set up email forwarding and see your client replies inside your Studio Ninja client profiles, leads and jobs.
- [How to export client list](https://help.studioninja.co/en/articles/4148304-how-to-export-client-list.md): Learn how to export your client/contact list from Studio Ninja
- [How do I export payments?](https://help.studioninja.co/en/articles/4151846-how-do-i-export-payments.md): Learn how to export the payment details from Studio Ninja
- [Can I use Studio Ninja in other languages?](https://help.studioninja.co/en/articles/433779-can-i-use-studio-ninja-in-other-languages.md)
- [I'm trying to save a Quote. Why isn't my logo showing when I click "Save as PDF"?](https://help.studioninja.co/en/articles/3073791-i-m-trying-to-save-a-quote-why-isn-t-my-logo-showing-when-i-click-save-as-pdf.md): There are instances when the business logo is not showing in the PDF copy of the quote when it is saved as a PDF file.
- [Why can't I see my leads/jobs that are booked more than 12 months in advance on Google Calendar app?](https://help.studioninja.co/en/articles/3056115-why-can-t-i-see-my-leads-jobs-that-are-booked-more-than-12-months-in-advance-on-google-calendar-app.md)
- [Can I use a promo code when I change my subscription plan?](https://help.studioninja.co/en/articles/2997594-can-i-use-a-promo-code-when-i-change-my-subscription-plan.md)
- [How to add a fixed or percentage discount to a quote or invoice?](https://help.studioninja.co/en/articles/2849311-how-to-add-a-fixed-or-percentage-discount-to-a-quote-or-invoice.md)
- [How is my data protected? What are you doing about data security?](https://help.studioninja.co/en/articles/2733816-how-is-my-data-protected-what-are-you-doing-about-data-security.md)
- [How to fix the tax code error when integrating with QuickBooks](https://help.studioninja.co/en/articles/2378514-how-to-fix-the-tax-code-error-when-integrating-with-quickbooks.md): Learn how to activate your tax code in QuickBooks in 5 easy steps.
- [How to sync your Studio Ninja Calendar to your iPhone/iPad's calendar](https://help.studioninja.co/en/articles/2345766-how-to-sync-your-studio-ninja-calendar-to-your-iphone-ipad-s-calendar.md)
- [How do I avoid my emails from going to my clients’ spam or junk folders?](https://help.studioninja.co/en/articles/2345638-how-do-i-avoid-my-emails-from-going-to-my-clients-spam-or-junk-folders.md)
- [How to Reconcile Stripe Payments in Xero](https://help.studioninja.co/en/articles/2334663-how-to-reconcile-stripe-payments-in-xero.md): Learn how to manage and reconcile your Stripe payments in Xero
- [Why are my Stripe payments failing?](https://help.studioninja.co/en/articles/2043794-why-are-my-stripe-payments-failing.md): Are your clients trying to pay via credit card but they can't complete the payment?
- [Why can't I use my PayPal business account with Studio Ninja?](https://help.studioninja.co/en/articles/3066846-why-can-t-i-use-my-paypal-business-account-with-studio-ninja.md): Are your clients trying to pay via PayPal but are getting an error message?
- [How do I use the embedded Contact Form?](https://help.studioninja.co/en/articles/2039694-how-do-i-use-the-embedded-contact-form.md): Embed your Contact Form on different website platforms like WordPress and Squarespace.
- [How do I connect my iCloud email to Studio Ninja?](https://help.studioninja.co/en/articles/2034723-how-do-i-connect-my-icloud-email-to-studio-ninja.md): Do you have an iCloud email that you'd like to use to send emails from?
- [How do I copy a template over without missing chunks of text?](https://help.studioninja.co/en/articles/1955287-how-do-i-copy-a-template-over-without-missing-chunks-of-text.md): Have you noticed that you're missing data when copying large templates over?
- [Can I use Yahoo! to send emails from Studio Ninja directly?](https://help.studioninja.co/en/articles/1944382-can-i-use-yahoo-to-send-emails-from-studio-ninja-directly.md): Do you want to be able to send emails from Studio Ninja using your Yahoo! account?
- [How does Studio Ninja help me be GDPR compliant?](https://help.studioninja.co/en/articles/1916010-how-does-studio-ninja-help-me-be-gdpr-compliant.md): Find out how we can help you become GDPR compliant.
- [What should I do to be GDPR compliant?](https://help.studioninja.co/en/articles/1907425-what-should-i-do-to-be-gdpr-compliant.md): GDPR updates are now live! Find out what else is new in this update.
- [How do I integrate my email with Gmail/Google Workspace \(formerly GSuite\)?](https://help.studioninja.co/en/articles/1890797-how-do-i-integrate-my-email-with-gmail-google-workspace-formerly-gsuite.md)
- [What are Variables?](https://help.studioninja.co/en/articles/1872351-what-are-variables.md): Describes which variables you can use in Studio Ninja as well as where you can use them
- [What is the difference between a Lead and a Job?](https://help.studioninja.co/en/articles/1616313-what-is-the-difference-between-a-lead-and-a-job.md)
- [I use a different CRM, how do I move bookings / data to Studio Ninja from an existing system?](https://help.studioninja.co/en/articles/466896-i-use-a-different-crm-how-do-i-move-bookings-data-to-studio-ninja-from-an-existing-system.md)
- [How do I create an appointment?](https://help.studioninja.co/en/articles/707272-how-do-i-create-an-appointment.md)
- [Does Studio Ninja offer a gallery for selling photos online?](https://help.studioninja.co/en/articles/437277-does-studio-ninja-offer-a-gallery-for-selling-photos-online.md)
- [Why can't I change the payment schedule of an invoice or quote?](https://help.studioninja.co/en/articles/437258-why-can-t-i-change-the-payment-schedule-of-an-invoice-or-quote.md)
- [How can I add questionnaires to the client portal without automatically emailing each one to my client?](https://help.studioninja.co/en/articles/433778-how-can-i-add-questionnaires-to-the-client-portal-without-automatically-emailing-each-one-to-my-client.md)
- [How do I make changes to a workflow that has already been assigned to a job?](https://help.studioninja.co/en/articles/435023-how-do-i-make-changes-to-a-workflow-that-has-already-been-assigned-to-a-job.md)
- [Does Studio Ninja do accounting?](https://help.studioninja.co/en/articles/431406-does-studio-ninja-do-accounting.md)
- [I cannot see my clients' email replies when using a Microsoft, Outlook, Hotmail or Live email account. How can I fix It?](https://help.studioninja.co/en/articles/9736170-i-cannot-see-my-clients-email-replies-when-using-a-microsoft-outlook-hotmail-or-live-email-account-how-can-i-fix-it.md)
- [Stripe fees in different countries](https://help.studioninja.co/en/articles/10269673-stripe-fees-in-different-countries.md)
- [Why is my invoice disconnected from Xero?](https://help.studioninja.co/en/articles/10276028-why-is-my-invoice-disconnected-from-xero.md)
- [Why is my invoice disconnected from QuickBooks?](https://help.studioninja.co/en/articles/10276110-why-is-my-invoice-disconnected-from-quickbooks.md)
- [How Do I Choose a Tax Rate for Surcharges and Tips?](https://help.studioninja.co/en/articles/11188504-how-do-i-choose-a-tax-rate-for-surcharges-and-tips.md): Learn how to configure the correct tax settings for surcharges and tips, so your business stays compliant with local tax laws.
- [How to connect Stripe directly with Xero](https://help.studioninja.co/en/articles/11409075-how-to-connect-stripe-directly-with-xero.md): Connect Stripe to Xero, and set up Stripe balance bank feed for reconciliation.
- [Who is Captura and how is it related to ImageQuix and Studio Ninja?](https://help.studioninja.co/en/articles/11694728-who-is-captura-and-how-is-it-related-to-imagequix-and-studio-ninja.md): Studio Ninja is now proudly part of the Captura family.
- [Why Is My Stripe Payout Delayed?](https://help.studioninja.co/en/articles/11766174-why-is-my-stripe-payout-delayed.md): How Stripe payouts work and why it takes longer than it should.
- [What's New in Studio Ninja](https://help.studioninja.co/en/articles/14192029-what-s-new-in-studio-ninja.md): Stay up to date with the latest features and improvements in Studio Ninja.
- [Can I embed my Studio Ninja online booking form on my website?](https://help.studioninja.co/en/articles/15429154-can-i-embed-my-studio-ninja-online-booking-form-on-my-website.md): Learn whether Studio Ninja's online booking form can be embedded on your website, why embedding isn't currently supported, and the recommended alternatives for sharing your booking form with clients.

## Studio Ninja Mobile App

- [New to the Mobile App? Start Here!](https://help.studioninja.co/en/articles/1623492-new-to-the-mobile-app-start-here.md): Everything you need to know to get up and running with the Studio Ninja mobile app
- [Clients \(mobile app\)](https://help.studioninja.co/en/articles/1623612-clients-mobile-app.md): Everything you need to know about Clients in the mobile app
- [Leads \(mobile app\)](https://help.studioninja.co/en/articles/1623668-leads-mobile-app.md): Everything you need to know about Leads in the mobile app
- [Jobs \(mobile app\)](https://help.studioninja.co/en/articles/1623716-jobs-mobile-app.md): Everything you need to know about Jobs in the mobile app
- [Calendar \(mobile app\)](https://help.studioninja.co/en/articles/1623740-calendar-mobile-app.md): Everything you need to know about the Calendar in the mobile app
- [Payments \(mobile app\)](https://help.studioninja.co/en/articles/1623760-payments-mobile-app.md): Everything you need to know about Payments in the mobile app
- [Invoicing / Quoting \(mobile app\)](https://help.studioninja.co/en/articles/1623790-invoicing-quoting-mobile-app.md): Learn how to setup and send your first invoice / quote using the Studio Ninja mobile app.
- [Settings \(mobile app\)](https://help.studioninja.co/en/articles/1623767-settings-mobile-app.md): Everything you need to know about the Studio Ninja settings on the mobile app