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Can I use a promo code when I change my subscription plan?
Can I use a promo code when I change my subscription plan?
Ric Ramirez avatar
Written by Ric Ramirez
Updated over a year ago

It depends.

If you have previously used a promo code while subscribing to a plan, you won't be able to apply a new promo code when changing your subscription plan.

On the other hand, if you haven't used a promo code before and have cancelled your subscription from Settings or if it was automatically cancelled after the grace period due to a failed credit card payment, etc., you will be able to apply a promo code when you renew your subscription from the login page.

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