What is a Payment Reminder?
Payment reminders are a great way to automatically remind your clients when their invoices or payments are due; or overdue!
A payment reminder will send automatically if:
The invoice has been generated automatically from an accepted quote or;
The invoice has been sent from the Invoices section in a lead/job.
How to turn it off?
It's easy! Just go to Settings > Invoice & Payment Settings > Payment Reminders and untick the boxes.
Please note that doing this will turn the payment reminders off for all clients.
Another way is to update the invoice by recording a payment or by writing it off. You can also change the payment due date to a later date to temporarily stop the reminders. This is the best workaround if you want to stop a payment reminder for a specific client.
Go to Payments tab > search for the Invoice ID > click the invoice to view the options > and click the Record payment or the Write off button.
If you have further questions, feel free to reach out anytime using the in-app chat option found on the bottom right-hand side of your Studio Ninja account. Or book a one-on-one training here: https://calendly.com/studioninja